Quality control is the control of the operational techniques and the activities used to fulfill requirements of quality. This comprehensive 33page six sigma glossary provides clear explanations of all of the key terms and tools. Interested in obtaining lean six sigma training, project coaching, and certification. The importance of the process owner reveals itself in the last two subtasks of the control phase of dmaic. Therefore, the greater the number of ss, smaller the variation the tighter the distribution around the average, it will produce approximately 3.
There are a lot of terms that are specific to lean and six sigma. For readers benefit, we have listed down a few resources in our resources section. Lean six sigma or lean sigma combines the use of two key quality improvement objectives. Lean and six sigma glossary definitions of commonly used. When the first bin is emptied, the operator sends the empty bin to a location to be. Individual standard deviations cannot be added together to find the total variation. Wikipedia outlines the statistical background of the term six sigma as follows. Sigma lowercase the standard deviation of a population representing the average variation in a data set. A leansix sigma champion manages, supports, defends, protects, endorses, maintains, and deploys an organizations leansix sigma effort. If you are unsure about the meaning of a term, please feel free to check our lean and six sigma glossary for a definition.
The central idea behind six sigma is that if you can measure how many defects you have in a process, using sophisticated statistical tools, you can systematically figure out how to eliminate them and get as close to zero defects as possible. Lean six sigma term glossary lean six sigma free training. We would be happy to answer your questions, and we may add your term to the glossary in. Glossary of lean six sigma general terms 2010 chi solutions, inc. Lean six sigma terminology 1sample sign test this is used to test the probability of a sample median being equal to hypothesized value. As is process map it depicts a process as it is, currently. Consequentially, there are a lot of different terms and acronyms to get to grips with when you learn six sigma. Lean production is a system of production based on eliminating muda, the term meaning waste in its broadest interpretation. Workout, the start of our journey, opened our culture to ideas from everyone, everywhere, decimated the bureaucracy and made boundaryless behavior a reflexive, natural part of our culture, thereby creating the learning environment that led to six sigma. I hope you find these lean six sigma training overviews helpful, collectively they offer an equivalent white belt level training. Six sigma is the ultimate goal for any company that has a vision of unparalleled quality.
This test is useful for anyone interested in assessing their knowledge of lean six sigma on the black belt level. Lean six sigma essential glossary of terms goskills. For a better understanding of these terms and an overview of lean six sigma, check out our free lean six sigma yellow belt training, green belt training, black belt training or lean training. The following texts are the property of their respective authors and we thank them for giving us the opportunity to share for free to students, teachers and users of the web their texts will used only for illustrative educational and scientific purposes only. One way to control quality of a product or service is to provide inprocess andor final inspection. In many ways lean six sigma should be integrated into an organization in the same way two separate companies merge to become one. Benchmarking an improvement process whereby a company measures its performance against that of bestinclass companies, determines how those companies achieved their performance levels, and uses the information to. Six sigma history the six sigma methodology is one of the most popular business practices used today. Lean six sigma glossary free download as powerpoint presentation.
The six sigma manufacturing process drives production to nearperfect levels, seeking less than 3. But in fact, any serious approach to integrating two complex organizations can benefit from thinking in terms of art as well as science. Lean six sigma is a managerial approach that combines six sigma methods and tools and the lean manufacturinglean enterprise philosophy, striving to eliminate waste of physical resources, time. Six sigma lean manufacturing and six sigma definitions. Six sigma a measure of quality that strives for near perfection leveraging a disciplined, datadriven approach and methodology for eliminating defects 3. Six sigma uses a powerful framework dmaic and statistical tools to uncover root causes to understand and reduce variation. Six sigma certification program white belt lesson 2. The problem with inspection is that experts maintain that even with 100% inspection, inspection is only 80% effective at best. This website uses cookies in order to work correctly. Gallery walks are a formal showcase for successful lean six sigma projects.
It can be used in preparation for the asq certified six sigma black belt cssbb exam or for any number of other certifications, including at. First, they have to create some definitions of terms so everyone is on the. Increasingly, organizations merge the methods as lean six sigma. Sigma uppercase used to indicate the summation of a data set. The glossary can be referred to at any time there is a question about how a term, topic, concept, subject or activity is generally. They represent 8 steps to take to solve difficult, recurring or critical problems often customer failures or major cost drivers. This methodology was developed in japan and actively used by toyota motor corporation.
The process which is usually somewhat of a new process needs to be managed by one person who will. It can be used in preparation for the asq certified six sigma black belt cssbb exam or for any number of other certifications, including at private company ge, motorola, etc. Leansix sigma courses and descriptions the training. The article also provides tips on getting started and guidelines to successful implementation. Slideshare uses cookies to improve functionality and performance, and to provide you with relevant advertising. A glossary explaining terms used in business process improvement lean thinking, six sigma, theory of constraints and change management. In lean and lean six sigma, muda is a japanese term meaning waste.
The problemsolving tools used to support six sigma and other process improvement efforts. It uses a methodical five phase approach dmaic to help you understand your process and the variables that affect it so that you can optimize your processes. We would be happy to answer your questions, and we may add your term. Lean six sigma glossary of definitions for frequentlyused vocabulary within lean and six sigma. Six sigma is a disciplined, statisticalbased, datadriven approach and continuous improvement methodology for eliminating defects in a product, process or service. It may seem unsix sigmalike to use art concepts in a discussion of leansix sigma and the merger of two large financial institutions. Six sigma pdf ge began moving towards a focus on quality in the late 80s. A characteristic that may take on only one value e. Glossary of lean six sigma terms meaning and definitions. When you combine the methods of lean manufacturing and six sigmas data driven approach to process improvement, you get a framework for excellence that. The structured approach provides transparency, drives a team approach, and increases the chance of solving the problem. Black belt an individual who has met the lean six sigma training criteria to lead lean six sigma projects. Welcome visitor you can login or create an account. This includes voice of the customer, value stream mapping, process.
Here, the basic purpose and process of the six sigma methodology, and its connection to lean manufacturing, are clearly explained for entrepreneurs. During process capability studies, cpk is an index used to compare the natural tolerance of a process within the specification limits. Pdf the define phase of the dmaic process is often skipped or shortchanged, but is vital to the overall success of any lean six sigma project. If you do not find the term you are looking for, please contact us. Abstract lean is an approach that seeks to improve flow in the value stream and eliminate waste. Jul 19, 2012 a glossary explaining terms used in business process improvement lean thinking, six sigma, theory of constraints and change management. However, we believe the mainstream terms have been included in this work. Lean and six sigma glossary definitions of commonly used terms. Sometimes referred to as sigma level or simply sigma.
Dfss design for six sigma is a systematic methodology utilizing tools, training and measurements to enable us to design products and processes that meet customer expectations and can be produced at six sigma quality levels. Lean six sigma term glossary lean six sigma training. Six sigma practitioners working with data and statistics will use measurement systems analysis when your measurements become faulty. Lean six sigma is a method that relies on a collaborative team effort to improve performance by. Feb 05, 2018 lean six sigma is a managerial approach that combines six sigma methods and tools and the lean manufacturing lean enterprise philosophy, striving to eliminate waste of physical resources, time. It was developed by motorola and bill smith in the early 1980s based on quality management fundamentals, then became a popular management approach at general electric ge with. Glossary of lean six sigma terms chi solutions, inc. Baseline conditions a snapshot of the state of a process frozen at a point in time. If you combine all of the above processes into a pictorial representation of exactly how these elements. Affinity chart aka affinity diagram allys network worksheet.
Improvement teams create storyboards, posters, charts and graphs to demonstrate process gains to a larger audience. These events educate leadership and the broader organization while building momentum and reinforcing the problemsolving culture. Benchmarking an improvement process whereby a company measures its performance against that of bestinclass companies, determines how those companies achieved their performance levels, and uses the information to improve its own performance. Six sigma pdf quality approaches and models dfss design for six sigma is a systematic methodology utilizing tools, training and measurements to enable us to design products and processes that meet customer expectations and can be produced at six sigma quality levels. Six sigma is a highly statistical and data driven approach to solving complex business problems. Cpk has a value equal to cp if the process is centered on the nominal. Includes all terms from asq six sigma black belt body of knowledge. Clean and tidy workspaces reduce waste resulting from time spent searching motion. Lean six sigma glossary six sigma standard deviation. Lean six sigma glossary the glossary that follows is by no means exhaustive on the subjects of lean manufacturing aka lean and or six sigma. Instead, six sigma works alongside other skills, experience, and knowledge to provide a mathematical and statistical foundation for decision making.
Activities the things that go on within a process or subprocess. A process owner is fairly selfexplanatory, but many times in lean six sigma, the process owner is not identified until the ideal process state has been put into place use. Leansix sigma champion training is a two day course which prepares an organizations managers at all levels to deal with the practical daytoday human, structural, and technological issues which. Customer journey mapping is a method of tracking the customer experience that includes not just their interactions with an organization, but their reactions and feelings throughout the process. Given below is a glossary of terms commonly used in the domain of six sigma. The lean and six sigma methodologies contain a very wide variety of tools and processes. A glossary with words to study for green belt courses. Integrating lean six sigma into culture is like a merger isixsigma. Variations in data that can be attributed to specific causes. As is process maps are usually characterized by several. A very good tutorial giving you overview about six sigma. Art of integration with the help of lean and six sigma.
Soas combine with lean six sigma to accelerate improvements and results. Although the origins of the 5s methodology are in manufacturing. Lessons from the gemba volume 1 is a collection of stories and case studies about applying lss to notforprofit organizations. Employees of the motorola corporation, which manufactures wireless infrastructure technology, are credited as the first to create and implement this methodology in the mid1980s.
A measure of quality that strives for near perfection leveraging a disciplined, datadriven approach and methodology for eliminating defects 3. Lean, six sigma, and environmental improvement efforts. Apr 23, 2017 six sigma practitioners working with data and statistics will use measurement systems analysis when your measurements become faulty. Glossary of terms analyze stage the third stage of the lean six sigma dmaic where data is statistically analyzed andor maps are analyzed for waste. Free six sigma glossary, over 440 terms explained with worked examples.
It is a term every lean six sigma practitioner should know, as it is your job to identify, eliminate, and prevent waste from accumulating. A term generally used to indicate process capability in terms of process spread measured by standard deviations in a normally distributed process. Find a course there are a lot of terms that are specific to lean and six sigma. Lean six sigma black belt certification training manual. Sigmapro is a premier provider of design for six sigma training, lean six sigma training, and quality tools training. We would be happy to answer your questions, and we may add your term to the glossary in the future. Sigma definition isixsigma six sigma quality resources. The square of the sample correlation coefficient, a measure of the part of variable that can be explained by its linear relationship with a variable. Dmaic define, measure, analyze, improve and control. The implementation of lean six sigma l6s approach helps to achieve this goal.